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Jordan was very thorough at work to be done. He utilized his talents to observe and solve the issue. Serviced and checked the system for further issues before departing and completing to service. I highly recommend the company for future issues concerning HVAC. THANKS for your service.
The technician was very polite, patient, kind and concerned. He did a great job in fixing my problem. With employees like him (Dave), I can use your service anytime
I really appreciate the professionalism and expertise you showed, David, when inspecting my HVAC system. You took the time to explain things clearly, answered all my questions, and made sure I understood the next steps. Your friendly attitude and thorough work gave me a lot of confidence in the service. Thank you for going above and beyond.
Jared was absolutely outstanding! He was incredibly knowledgeable and took the time to thoroughly figure out the source of the problem instead of just doing a quick fix. You can genuinely tell he is passionate about what he’s doing, which shows in the care and attention he puts into his work. He made sure I fully understood what was happening, patiently answering all of my questions along the way. Jared was courteous, respectful, and never rushed—he stayed until the immediate issue was completely resolved. I truly appreciate his professionalism and dedication, and I would highly recommend him to anyone in need of HVAC service.
We had a very good experience with AirMaster and I would recommend to give them your business. They got an entire new HVAC system in my home in 4 business days. The installers caused a little damage on the house during installation, but Hector the sales manager, made things right very quickly. Great turn around times, great customer service, will use again when my HVAC needs replaced in another 20 years.
David was great. He was very respectful and pleasant while working. He displayed a thorough knowledge of the components of my AC system. He was able to identify some issues and resolve them in the same visit. He was prepared with testing equipment and new parts on hand to replace a failing part right away. I'd be very happy to have his help again in the future.
David did a great job performing maintenance on our two AC units. He was careful, took the time to explain everything to me, answered any questions I had, and we had some pleasant conversation in passing. Definitely recommend!
Finally, a company I can recommend to everyone I know and strangers who ask. Chris and everyone went so above and beyond for us I cried when our AC was back up and working after being down for almost a year. My husband and I are so grateful to Chris and the team.
Some background:
Our HVAC system was installed a few years ago, and unfortunately done incorrectly. Our AC broke a year ago, and we thought we fixed it but found out in the spring it was broken still. Before finding out again, our furnaces control panel got wet and it died. We did several quotes to fix our furnace, and while other companies are nice, we felt AirMaster had a good price point and felt reliable. They installed a drip pan under our furnace and a new control panel, so we are up and running there.
For the AC fix, we had several techs come out to try to fix it and find out what was wrong. Chris went above and beyond so much for us. He tried everything possible and didnt charge us until he knew what the fix might be. He figured out the fix, and cleverly thought through an option that if it worked - would save us money. Thankfully it worked and our AC is back up and running well.
Again, so thankful for Chris and AirMaster for being there for us. I'll be sending lots of clients their way!
The Airmaster technicians were prompt, polite and thorough! They cleaned up all debris and left their work areas tidy! Nice crew! Chrissy at office was professional, helpful and informative. Explaining the process to me. They were a little more expensive but I would use Airmaster again!
Jordan was a true professional he is very polite and courteous. He took time to explain everything to me and made me feel very comfortable my experience. I would definitely recommend him to all of my neighbors.
Christopher Armstrong, Jacob Avellino, and Daryl Postell were very friendly and knowledgeable about the Heating and cooling system. They were able to answer all of my questions and offered assistance in the future if needed.
Erildo has done a superlative job!
It was miraculous to return home from our family reunion in North Carolina and have a 7-zone cooling and heating system in our home.
After installation of both the heat pump hot water heater AND the compressor-mini-splits system we trust Erildo’s judgement and expertise implicitly!
With Gratitude & Respect,
Bill Mettler
Everyone associated with this company did great work. Customer Service to installers. Special shout out to Erildo and his crew for doing an amazing job with install, and cleanup. Thank you AirMasters!!!
Excellent service !! David was punctual with Very good customer service skills. He was Very knowledgeable while simplifying things so someone who has no hvac training can understand. David identified the probelm(s) and prevented another one from happening . My ac hasn’t blew this cold in 5 years . Thanks David for your welcoming persona and tips and tricks to keep my unit running properly . He needs more stars . Air master did a fine job hiring David . I’ll be calling you guys for all my hvac needs and hopefully I can request David again . He makes me want to change careers and become a hvac tech . Thanks again
I'm very glad to have a comfortable house again. The dispatched tech, Dave, was great. He knew his stuff and was very personable. He explained the repairs and answered my questions clearly. He did recommend replacement of my system (which I was expecting due to its age), but I did not get a hard sell, which was appreciated.
Have had ongoing issues with my central AC unit since it was installed. Finally had enough with that company and called AirMaster. They were able to get the tech Jordan out the next day.Jordan arrived on time and ran some diagnostic tests and was able to diagnose the problem right away. Jordan assured us it was an easy fix and provided a fair service charge for the work performed. I couldn’t be happier with the service I received. If you’re looking for true professionals AirMaster should be your first call.
Great team! Erildo was a great lead/point person. Communicated directly and did exactly what he said he would. Resolved unanticipated issues quickly and clearly. Very positive experience.
Jordan hands down is one of the most diligent workers in the AC industry. Any business would be happy to have him. I cannot thank these guys enough for fixing the A/C!
Universal Savings Agreement (USA) - HVAC Maintenance Plan
Save & Extend the Life of Your System With Our HVAC Maintenance Plan.
- 15% discount on repair service (labor and materials)
- Never pay an overtime charge
- Improved efficiency on equipment
- Lower utility bills
- Extended equipment life
- 24-hour emergency response
- Priority customer
- Improved capacity for your equipment
- Inflation protection for up to 3 years
- Agreement is always transferrable
- 5-year parts and labor warranty on all parts we install (the agreement must be paid in full and current, excludes compressors and heat exchanger)