Our Customer Reviews in Philadelphia | AirMaster

$79 AC Tune-Up

Write us a Review

Our customer reviews provide valuable feedback to let us know how we’re doing and what we need to improve.

Neighborhood Faves 2023

Read Our Google Reviews

AirMaster Heating & Cooling Specialists

4.9 stars on

470 Reviews

js_loader
Dave was great. Extremely efficient in finding our problem and the right solution but made sure to check other possible problems before leaving. Would definitely recommend him!
Maceo was knowledgeable, courteous, and respectful. He came right on time and got right into diagnosing the issue. I will make sure to directly request him in the future. Thank you Airmaster!!
Maceo is amazing. His technical knowledge is awesome. He was extraordinarily thorough in his examination of our HVAC system. He took his time, including taking time to explain all his testing and findings. Besides his technical skill, he is a very patient teacher and a lovely human being. It was a delight having him in our home.
He was early, very informative and polite. He went right to the solution once he figured out the problem. I will ask specifically for him from now on.
Dave got my ac system working after two weeks sweltering in a heatwave. Quick diagnosis of bad transformer. Also was advised to upgrade my thermostat.
Fast response to my initial phone call, Excellent email, text and phone communication and timely response. Very knowledgable technician explained the problem , the cause and solution in terms I could understand. Very polite and pleasant to work with. Highly recommend
Tom (my maintenance technician) was friendly, punctual, knowledgeable, efficient, and finished the repair very quickly. He also provided some advice and made several useful recommendations to extend serviceability after repairing my HVAC unit.The price he initially quoted to me was a bit lower than what it had ended up costing me in the end, however he did explain the rationale for the excess cost satisfactorily and explained the usefulness of the warranty. My system seems to be operating very efficiently now after being out of commission for over a year. I’m very happy with the result and would recommend both AirMaster and Tom specifically to anyone in a similar situation.
Our central AC went out during the heat wave (June 2024). I contacted several places and AirMaster was the only one who got back to me. The scheduler was pleasant and efficient and I was scheduled for only 24 hours out. Our technician was polite and professional and took the time to show me pics/videos of what exactly was wrong with our unit. It was completely repaired in an hour and the rates were very reasonable. I would highly recommend AirMaster for folks going forward!
Professional, kind, helpful, and thorough, the team at AirMaster went above and beyond to service my broken compressor. So thankful for the excellent team and their knowledge and skills. Highly highly recommend!!!!
Tom is amazing. He is thorough, realistic, and observant. Not only did he resolve the issue at hand, he advised me not to invest in partial repairs but to wait until my existing unit totally failed and then replace it. Great advice that will save me from wasting money. He also noticed issues with my electrical wiring and followed up with his electrician who is going to follow up with PECO. With as busy as he is, Tom still went out of his way to help me out. Professionalism and kindness is a nice pairing.
Maceo from AirMaster was courteous and communicative. He actually arrived a little earlier than the 2 hour window that was given, and didnt mind waiting a few minutes until my friend came over to open up the house for him while I was at work. I felt confident in his skills and assessment of my problem.I was really happy AirMaster was able to give me a next day appointment, it was a very hot week and I needed my air conditioning to be working well!
Had a great experience throughout. Easy to book and communicate with prior to the appointment. Maceo, the technician that came out for maintenance, was super friendly, knowledgeable, and seemed like a great guy. Would use them again!
One of the best contractor experiences I’ve had. They truly went above and beyond and offered a quality service. Special shout out to Danielle for scheduling emergency maintenance during a heat wave and to technicians Tom and Jarod who worked SO HARD in brutal heat to fix our ac system. They will be the only company I use moving forward.
Domenic is personable, professional, and has a great personality, desiring to make the customer comfortable and confident in the process & procedure that would come into the installation of the system. He is a huge asset to your company and I hope that he will be considered by your company for greater responsibility and increase.
Amazing service. This company scheduled the appointment in less than 24 hours. The technician arrived before the scheduled appointment and was extremely polite and professional. The lady on the phone, who took the call, was also very understanding and caring. Will absolutely add this company to my vendor list and recommend to others.
js_loader

Universal Savings Agreement (USA) - HVAC Maintenance Plan

Save and Extend the Life of Your System With Our HVAC Maintenance Plan.

  • 15% discount on repair service (labor and materials)
  • Never pay an overtime charge
  • Improved efficiency on equipment
  • Lower utility bills
  • Extended equipment life
  • 24-hour emergency service
  • Priority customer
  • Improved capacity for your equipment
  • Inflation protection for up to 3 years
  • Agreement is always transferrable
  • 5-year parts and labor warranty on all parts we install (the agreement must be paid in full and current, excludes compressors and heat exchanger)