Our Customer Reviews in Philadelphia | AirMaster

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AirMaster Heating & Cooling Specialists

4.9 stars on

377 Reviews

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A third review: Maceo from AirMaster came out for "tune up" service on equipment installed by AirMaster. Everything was aces with the equipment and Maceo was simply excellent. He was knowledgeable, kind, friendly, and careful in my home. He deserves ten stars!A second endorsement, years later: We've had AirMaster replace a large part of our HVAC system (which, again, was NOT installed by AirMaster). Erildo led the team and he was very professional and courteous. We are hopefully looking forward to many years of problem-free heating and cooling!Highly recommend! We have seen several HVAC contractors and AirMaster was far and above the most knowledgeable, thoughtful, and courteous of all. We appreciated the thoroughness with which Tom engaged all of our questions and concerns when diagnosing our problems. (And note our HVAC was installed by someone else.) AirMaster’s professional work has our system running better than before. They will be our go-to and should be yours as well!
Let me first say, this company is AWESOME!!!! OMG From beginning to end perfect. I spoke with Krissy (hope I spelled that right), Krissy was soooooo perfect. Very compassionate and helpful. She listened to my issues, even helped me to understand what type of unit I had. (Learn some thing new every day!) She put a order in to get our heat up and running. Because we are a after-school program its imperative that we have heat and ac. She got us on the calendar but ended up getting us a same day service appt. The guys came right out (within five mins of my call...like literally five mins). Showed me what the issue was, fixed the issue and then gave me a write-up to help me understand what I needed to do to keep my unit going....Perfect service from A-Z... AirMAster HVAC is my new to go to guys..Im so impressed. So thankful!
This is by far the most professional crew that has come to my house. Dave and Caleb were excellent, took their time and explained everything they were doing and the logic behind it.
Dealing with HVAC issues with poor return ductwork was a daunting task for me. However I couldn’t ask for a better team than Erildo, Caleb and Tom from Air Master. They did an amazing job replacing my old 3.5 ton AC/furnace and repairing the return air duct. They made the process so seamless. I was very appreciative to their attentiveness as they point out other renovation issues that have been previously overlooked. 10/10 highly recommend Air Master Heating and Cooling specialists!
Maceo came today for fall winter maintenance of our HVAC system. He was so knowledgeable and explained everything to me. I am so happy with this company
Shoutout to the techs at AirMaster! After having multiple professionals fail to diagnose my cooling issues, AirMaster came and repaired my cooling system during the first appointment! This was also the day after I had called - I couldn’t be happier with the service. In addition to the repairs, they also completely cleaned and leveled my condenser, which was unexpected and greatly appreciated. Save yourself the headache and call AirMaster first, they’ll get the job done right!
Maceo was great, explained everything that he was going to do, the work he did, and provided me with maintenance recommendations. Overall great experience and very professional.
We had mini-splits installed by the AirMaster team. From getting a quote to installation, the process was easy and smooth. Everyone was responsive and helpful in answering questions and they wrapped the job up quickly!
As the owner of several rental properties in Philadelphia, I needed immediate attention to a stubborn HVAC unit. AirMaster jumped into action and went right to the source of the problem. I was pleasantly surprised to learn that the bill was for exactly the time on the job and exactly for the parts needed. Their review and assessment of the problem was thorough and accurate. Very pleased with their level of service.
It’s been since we had our heating system check AirMaster Heating & Cooling and Specialist Mr Maceo Singleton answered all my questions He educated me in the heat system From top to bottom Mr Singleton was kind enough answer any questions. Our system is running at Max efficiency I will schedule AirMaster Heating & Cooling system to come out in April to look at my AC The service was excellent I highly recommend them Everything is in budget.⭐️⭐️⭐️⭐️⭐️
Everyone I interacted with at AirMaster was professional, friendly, and responsive. They provide quality work at a good value. They are responsive to their customers’ concerns and needs and an absolute pleasure to work with.I recently used them for HVAC repairs & general maintenance.I used them to convert from a regular tank to a tankless water heater installation. With tankless, there is a lot of research needed as the price is typically around 3x more expensive than a regular tank water heater. Doing research before moving forward is vital.Tom was highly responsive and knowledgeable. He made sure I was aware of pros/cons of converting to a tankless and that as a customer, I would be happy with my option(s). He was upfront and honest about the overall process, models, process, etc. He was professional and answered all questions and concerns I had as we progressed on the installation, the unit, peripherals, etc.Jeff came out to install. He was professional and good to work with. They are respectful of my property while onsite. AirMaster went the distance to protect my hardwood floors while they were working and made sure everything [dust, debris, etc] was cleaned up and put back the way it was before they did the work [as much as they could]. There were a few things for follow-up and they were highly responsive, took care of my follow-up concerns without any hassle. AirMaster is absolute pleasure to work with. I look forward to using them again in future for other projects.
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Universal Savings Agreement (USA) - HVAC Maintenance Plan

Save and Extend the Life of Your System With Our HVAC Maintenance Plan.

  • 15% discount on repair service (labor and materials)
  • Never pay an overtime charge
  • Improved efficiency on equipment
  • Lower utility bills
  • Extended equipment life
  • 24-hour emergency service
  • Priority customer
  • Improved capacity for your equipment
  • Inflation protection for up to 3 years
  • Agreement is always transferrable
  • 5-year parts and labor warranty on all parts we install (the agreement must be paid in full and current, excludes compressors and heat exchanger)